Terms of service
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Mobile Terms of Service
Simple Peptide
Last Updated: February 12, 2025
The Simple Peptide mobile message service (the “Service”) is operated by Simple Peptide (“Simple Peptide”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We reserve the right to modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may modify these Mobile Terms at any time, and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.
1. Consent to Receive SMS/Text Messages
By consenting to Simple Peptide’s SMS/text messaging service, powered by Klayivo, you agree to receive recurring SMS/text messages from and on behalf of Simple Peptide through your wireless provider to the mobile number you provided—even if your mobile number is registered on any state or federal Do Not Call list. Messages may be sent using an automatic telephone dialing system or other technology. Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).
You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Simple Peptide. Your participation in this program is completely voluntary.
2. Charges and Fees
We do not charge for the Service; however, you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency may vary, and standard message and data rates may apply. Please review your mobile plan and contact your wireless provider for details. You are solely responsible for any charges related to SMS/text messages, including those from your wireless provider.
3. Opt-Out Instructions
You may opt out of the Service at any time. To cancel, text the single keyword command STOP to sending number or click the unsubscribe link (where available) in any text message. Upon opting out, you will receive a one-time confirmation text message, and no further messages will be sent to your mobile device unless you initiate them.
If you are subscribed to other Simple Peptide mobile message programs, you must opt out separately from those programs by following the instructions provided in their respective terms.
4. Service Support
For Service support or assistance, text HELP to the sending number or email [email protected].
5. Changes to Contact Information
We may change any short code or telephone number used to operate the Service at any time and will notify you of these changes. You acknowledge that any messages—including STOP or HELP requests—sent to a short code or telephone number that has been changed may not be received, and we will not be responsible for honoring such requests.
6. Wireless Carrier Disclaimer
Wireless carriers are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If your mobile number changes, you will need to sign up for the Service again with your new number.
7. Limitation of Liability
To the extent permitted by applicable law, you agree that Simple Peptide will not be liable for any failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.
8. Privacy Notice
We respect your right to privacy. For information on how we collect, use, and safeguard your personal information, please see our Privacy Notice.