Frequently asked questions
What are peptides?
Peptides are short chains of amino acids that act as building blocks of proteins. They play a crucial role in various biological processes and can have significant health benefits, including anti-aging, anti-inflammatory effects, and weight management.
Are your products safe?
Yes, all our products are manufactured under strict quality control standards to ensure their safety and efficacy. We use high-quality ingredients, and our peptides are rigorously tested for purity and potency.
How do I use peptides?
Usage instructions cannot be provided by Simple Peptide as all of our products are for research and testing. Despite that, all of our products are guaranteed for purity and identification.
Do I need a prescription to purchase peptides from SIMPLE PEPTIDE?
Our peptides are intended for research purposes only and are not for human consumption. All of our peptides are tested for quality and purity and meet the standard for usage.
How should I store my peptides?
Peptides should be stored in a cool, dry place away from direct sunlight. Some peptides may require refrigeration. Specific storage instructions are provided with each product.
How long does shipping take?
We aim to get your order out as quickly as possible. Orders placed before 2:00 PM EST are processed the same business day. Orders placed after 4:00 PM EST will be processed the following business day.
We ship all packages via FedEx 2Day, which typically delivers within 2 business days. If your shipping address is a P.O. Box, your order will be sent via USPS Priority Mail.
Please note that while we do our best to ensure timely delivery, unexpected delays such as severe weather or carrier issues may impact transit times. As a result, delivery within 2 business days is not guaranteed.
Do you ship internationally?
Yes, we ship to many countries worldwide. Please note that international shipping times may vary, and additional customs fees may apply depending on your country’s regulations.
What payment methods do you accept?
We accept various payment methods, including major credit cards (Visa, MasterCard, American Express), Venmo and Zelle.
How can I contact customer service?
You can reach our customer service team through our contact page on the website or by emailing us at [email protected]. We are here to assist you with any questions or concerns you may have.