Frequently asked questions
What are peptides?
Peptides are short chains of amino acids that act as building blocks of proteins. They play a crucial role in various biological processes and can have significant health benefits, including anti-aging, anti-inflammatory effects, and weight management.
Are your products safe?
Yes, all our products are manufactured under strict quality control standards to ensure their safety and efficacy. We use high-quality ingredients, and our peptides are rigorously tested for purity and potency.
How do I use peptides?
Usage instructions cannot be provided by Simple Peptide as all of our products are for research and testing. Despite that, all of our products are guaranteed for purity and identification.
Do I need a prescription to purchase peptides from SIMPLE PEPTIDE?
Our peptides are intended for research purposes only and are not for human consumption. All of our peptides are tested for quality and purity and meet the standard for usage.
How should I store my peptides?
Peptides should be stored in a cool, dry place away from direct sunlight. Some peptides may require refrigeration. Specific storage instructions are provided with each product.
What is your return policy?
We offer a satisfaction guarantee on our products. If you are not satisfied with your purchase, please contact our customer service within 30 days of receiving your order to arrange a return or exchange. For more details, refer to our return policy page.
How long does shipping take?
Shipping times vary depending on your location. We process orders within the same business day if ordered before 2pm EST, order submitted after 4 PM EST will ship the next business day. All packages are shipped USPS priority and guaranteed to arrive between 2-5 business days for domestic orders. International orders have a flat rate of $50 and will ship out via Fedex.
Do you ship internationally?
Yes, we ship to many countries worldwide. Please note that international shipping times may vary, and additional customs fees may apply depending on your country’s regulations.
What payment methods do you accept?
We accept various payment methods, including major credit cards (Visa, MasterCard, American Express), Venmo and Zelle.
How can I contact customer service?
You can reach our customer service team through our contact page on the website or by emailing us at [email protected]. We are here to assist you with any questions or concerns you may have.
